Privacy Policy
Effective Date: 4/13/2026
Thank you for using DR Sim Manager. This Privacy Policy explains how we handle your data when you use this software. We are committed to protecting your privacy and ensuring that any information collected is handled securely.
Overview
Section titled “Overview”DR Sim Manager is designed to control a motion simulator and operates primarily on your local device. We collect limited, anonymous diagnostic data to improve application stability and performance. No personally identifiable information (PII) is collected.
Diagnostic Data Collection
Section titled “Diagnostic Data Collection”When telemetry is enabled, DR Sim Manager sends the following anonymous diagnostic data to our servers (Microsoft Azure Application Insights):
- Application events: App startup, shutdown, and which game sources are connected.
- Error and crash reports: Error messages and stack traces to help us diagnose and fix bugs.
- Application version and release channel (stable or beta).
- Operating system and OS version.
- Anonymous device identifier: A one-way hash derived from your hardware — this cannot be used to identify you or your machine.
What We Do NOT Collect
Section titled “What We Do NOT Collect”- No names, email addresses, IP addresses, or other personally identifiable information.
- No motion profiles, cue settings, or simulator configuration data.
- No game data, gameplay information, or performance metrics.
- No license keys or payment information.
- No file paths, usernames, or system-specific details beyond OS version.
Opting Out
Section titled “Opting Out”You can disable telemetry at any time in the application’s Settings. When telemetry is disabled, no diagnostic data is transmitted — the application makes zero network requests to our telemetry servers.
License Validation
Section titled “License Validation”When you activate a license, your license key, email address, and an anonymous hardware identifier are transmitted to our licensing server. After activation, DR Sim Manager makes periodic network requests to validate your license — these requests include your license key and hardware identifier only. License management actions (such as viewing or deactivating machines) also transmit your email address for verification. No other data is transmitted during license operations.
Local Data
Section titled “Local Data”The application stores motion configurations, settings, profiles, and license cache files on your local machine. This data is not transmitted to any external server.
Third-Party Services
Section titled “Third-Party Services”Diagnostic data is processed by Microsoft Azure Application Insights, hosted in the United States. Microsoft’s data handling practices are governed by the Microsoft Privacy Statement. No other third-party services receive your data.
Data Retention
Section titled “Data Retention”Diagnostic data retained in Azure Application Insights is automatically deleted after 90 days.
Changes to this Privacy Policy
Section titled “Changes to this Privacy Policy”We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the effective date at the top of this policy will be updated. We encourage you to review this policy periodically.
Contact Us
Section titled “Contact Us”If you have any questions or concerns about this Privacy Policy, please feel free to contact us at info@departedreality.com.
Thank you for using DR Sim Manager.