Creating a Debug Report
When troubleshooting issues with DR Sim Manager, a debug report provides all the information needed to diagnose problems. The report collects system details, application settings, and recent log entries into a single file that you can share with support.
Generating a Debug Report
Section titled “Generating a Debug Report”- Go to the Settings tab.
- Scroll down to the General section.
- Click Create Debug Report.
- Choose a location to save the report file (e.g., your Desktop).
- The report is saved as a
.txtfile with a timestamp in the filename (e.g.,DRSM_debug_report_20260419_143022.txt).
What’s Included in the Report
Section titled “What’s Included in the Report”The debug report contains the following sections:
System Information
Section titled “System Information”- Operating system version
- Application version and license status (trial or licensed)
- CPU model and architecture
- Total and available system memory
GPU Information
Section titled “GPU Information”- Graphics card model(s) installed in the system
Current Settings
Section titled “Current Settings”- A complete snapshot of all application settings (from the Settings tab)
- This includes gain values, safety thresholds, theme, shortcuts, remote control settings, and all other options
Output Configuration
Section titled “Output Configuration”- All configured output devices (type, connection details, axis mapping)
- The same data visible on the Outputs tab
Simulation Configuration
Section titled “Simulation Configuration”- All configured simulator components (type, dimensions, travel limits)
- The same data visible on the Sim Config tab
Profile Configuration
Section titled “Profile Configuration”- The currently active motion profile and its cue settings
- All cue parameters (gain, smoothing, limits, etc.)
Application Logs
Section titled “Application Logs”- Complete contents of all recent log files
- Log files are included from newest to oldest
- Each log file is limited to approximately 50 KB to keep the report manageable
- Older entries are truncated if a log file is very large
Log Files
Section titled “Log Files”Log File Location
Section titled “Log File Location”Log files are stored alongside the application configuration at:
%localappdata%\DRSimManager\Log files use a date-based naming pattern: app_YYYY-MM-DD.log. A new log file is created each day. Previous days’ log files are retained for reference.
You can also access the log folder quickly by right-clicking inside DR Sim Manager and selecting Open Log.
Log File Format
Section titled “Log File Format”Each log entry includes:
- Timestamp — When the event occurred
- Level — The severity level (DEBUG, INFO, WARNING, ERROR, CRITICAL)
- Component — Which part of the application generated the message
- Message — A description of the event
Increasing Log Verbosity
Section titled “Increasing Log Verbosity”By default, log verbosity is set to INFO, which captures normal operations, warnings, and errors. For more detailed diagnostics:
- Go to Settings > General.
- Change Log Verbosity to DEBUG.
- Reproduce the issue you’re troubleshooting.
- Generate the debug report.
DEBUG level includes:
- Safety filter activations with exact acceleration values
- Telemetry data flow details
- Configuration changes
- Connection events for outputs and remote control
- Detailed timing information
Sending the Report to Support
Section titled “Sending the Report to Support”- Generate the debug report as described above.
- Join the DR Sim Manager Discord server.
- Open a support thread or post in the support channel.
- Attach the debug report file to your message along with a description of the issue.
- Include:
- What you were doing when the issue occurred.
- Which game and profile you were using.
- Whether the issue is reproducible.
- Any error messages you saw on screen.